Receive. Manage. Solve.

Turn reports into solutions

Comuni-Chiamo is the suite that makes your work efficient

Comuni‑Chiamo’s digital solutions simplify communication with citizens, collaborators and the public, allowing you to focus on what really matters.
Among our tools you’ll find a web form for reports that can be integrated into your website, a management platform and mobile app to handle reports, an reporting app for citizens, and a set of OpenAPI OAS3-compliant APIs to integrate with your existing systems.

Always up to date

Our development team keeps the software regularly optimized and improved.

Compliant with regulations

We follow all sector updates so that municipalities and companies can work with peace of mind

Data protection

We host your data on secure, EU-based servers that meet all compliance standards.

Decide who to involve

Choose who can submit reports and who can respond.
Citizens, employees, collaborators, clients, and suppliers can all participate easily thanks to their dedicated apps.

Manage efficiently

Receive all reports — even from multiple channels — in a single cloud-based dashboard.
They’re already organized by category and assigned by competence, with no installation required.

Plan and collaborate

Organize your tasks, set priorities, monitor deadlines, and communicate seamlessly. With the activity log, you always know what the next step is.

Automate your tasks

Set up automation rules to assign and manage reports quickly and efficiently — freeing up your time from repetitive work.

Make informed decisions

Analyze your business through our real-time statistics and periodic reports.
Identifying areas for improvement has never been easier.

Automatic actions

Reports are automatically routed to the right person, based on area and time of day.

Dedicated app

Field operators receive and manage reports directly from their smartphones.

Cloud management

No installation needed — access easily anytime, anywhere.

Comuni-Chiamo is used by

Municipalities

To build a direct connection with citizens and monitor their territory.

Companies

To register and manage reports from offices, venues, and facilities.

Maintenance Companies

To receive service requests and organize field teams.

In Comuni‑Chiamo you will find

Geolocated reports

App users can include their location, helping municipal staff work more efficiently.

Organization page

A space to present your institution and provide useful information to citizens and visitors.

Communications and events

Not just reports: with Comuni-Chiamo you can also raise awareness of local activities.

Informative pages

Share specific information in a complete and accessible way through a dedicated page.

Waste collection reminders

A feature that improves citizens’ access to one of the main municipal services.

Additional modules

Need more? Customize your software by choosing from our add-on modules.

Integrated report form

Embed the report form on your municipal website to simplify the user experience.

Partners and Integrations

Our many collaborations make it easy to integrate Comuni-Chiamo with your management systems.

Our platform is fully compliant with the latest version of the OpenAPI Standard (OAS3), following the Technical Interoperability Guidelines issued by AgID.

A simple and effective way to further improve your service.

Adopted by over 100 municipalities and companies

From small towns to entire unions across Italy.
Today, more than 6,500 operators work with Comuni-Chiamo every day.

NRRP and Comuni‑Chiamo: supporting the municipalities of the future

Thanks to the reporting module that can be embedded in the municipal website, Comuni‑Chiamo can be purchased using NRRP funds.
In particular, it’s the ideal choice for municipalities awarded funding under call 1.4.1.

For over 10 years, Comuni‑Chiamo has supported the digital transformation and modernization of Public Administrations.
We provide innovative digital tools and services that help optimize resources and manage the territory more effectively — with the participation of everyone.

Contact us for a free demo

Simplify your municipality’s management with us.